Terms of Use
Last Updated: January 31, 2026
Welcome to heartlungshow.com (the “Website”). This Website is owned and operated by HEART/LUNG (“we,” “us,” or “our”). By accessing or using this Website, purchasing tickets, or ordering merchandise, you agree to be bound by these Terms of Use. If you do not agree, please do not use the Website.
1. Use of the Website
You may use this Website for lawful purposes only. You agree not to use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with another user’s access.
Unauthorized access to any portion of the Website, its servers, or related systems is prohibited.
2. Intellectual Property
All content on this Website, including but not limited to text, images, videos, audio, graphics, logos, scripts, artwork, designs, and other materials (collectively, “Content”), is owned by or licensed to HEART/LUNG and is protected by copyright, trademark, and other intellectual property laws.
Content may be viewed or downloaded solely for personal, non-commercial use. Any other use requires prior written consent from HEART/LUNG.
3. Ticket Sales and Event Policies
Ticket Purchases
All ticket purchases made through this Website or affiliated ticketing platforms are subject to these Terms of Use.
By purchasing a ticket, you acknowledge and agree that:
All ticket sales are non-refundable
Tickets may not be resold for commercial purposes without written permission
Admission is subject to venue rules and policies
Seating, late entry, or access may be adjusted at the discretion of the venue or production staff
Transfers & Date Changes
While tickets are non-refundable, tickets may be transferred to another performance date or to another individual, subject to availability and approval.
All transfer or date-change requests must be submitted in writing and approved in advance by contacting:
We reserve the right to deny transfer requests due to capacity limitations, scheduling conflicts, or operational constraints.
Event Changes or Cancellations
We reserve the right to change performance dates, times, venues, or cast without prior notice.
In the event of a cancellation where refunds are issued, refunds will be limited to the face value of the ticket and will not include service fees, travel, lodging, or other associated costs.
4. Merchandise Sales
Orders
All merchandise purchases are subject to product availability. We reserve the right to limit quantities, discontinue products, or cancel orders at our discretion.
Shipping
Shipping times are estimates and not guaranteed
We are not responsible for delays caused by shipping carriers, customs, or events beyond our control
Risk of loss passes to the purchaser upon delivery to the shipping carrier
Returns & Refunds
Unless otherwise stated on the product page:
All merchandise sales are final
Returns or exchanges are accepted only for defective or damaged items
Issues must be reported within 7 days of delivery
To report a damaged or incorrect item, please email contact@heartlungshow.com with your order number and photos of the issue. Shipping costs are non-refundable unless required by law.
5. Submissions and Communications
Any information, feedback, inquiries, or materials submitted through the Website or via email (“Submissions”) are non-confidential unless otherwise agreed in writing.
By submitting materials, you grant HEART/LUNG the right to use, reproduce, and respond to such Submissions in connection with the Website, the production, or related promotional and informational purposes.
6. Third-Party Links
The Website may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of any third-party sites. Accessing third-party links is at your own risk.
7. Disclaimer
This Website and all Content are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding accuracy, reliability, or availability.
We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, HEART/LUNG shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the Website, ticket purchases, merchandise purchases, or attendance at events.
9. Indemnification
You agree to indemnify and hold harmless HEART/LUNG from any claims, damages, liabilities, costs, or expenses arising from your use of the Website or violation of these Terms of Use.
10. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. Changes are effective immediately upon posting to the Website. Continued use of the Website constitutes acceptance of the revised Terms.
12. Contact Information
For questions regarding these Terms of Use, ticketing, or merchandise, please contact:
Email: contact@heartlungshow.com
Mailing Address:
34 Pritchard Lane
Sicklerville, NJ